Welcome to EZVIZ Dubai, a trusted wholesale supplier of genuine EZVIZ security systems serving installers, retailers, system integrators, and commercial buyers across the UAE. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website that provides information, listings, inquiries, and connections for CCTV distributors and related security solution providers in Dubai, United Arab Emirates.

By continuing to access or interact with this Website, you acknowledge and accept the data handling practices outlined in this Privacy Policy. 

1. Information We Collect

We may receive and process information relevant to enquiries, quotations, and customer support activities. 

a. Personal Information

When you contact us, submit inquiries, request quotations, or register on the Website, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Business address
• Inquiry details

b. Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage data
• Cookies and tracking information

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and customer support requests
• Connect users with CCTV distributors or suppliers
• Improve website functionality and user experience
• Send updates, promotions, or service-related communications
• Monitor website performance and analytics
• Prevent fraud or misuse of the Website
• Comply with applicable laws and regulations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• CCTV distributors or service providers relevant to your inquiry
• Website hosting providers and technical support partners
• Legal authorities if required by law
• Business partners involved in operating the Website

All third parties are expected to maintain confidentiality and use the information only for legitimate business purposes.

4. Cookies and Tracking Technologies

To improve Website functionality and user experience, certain cookies and tracking tools may be used. 

• Improve browsing experience
• Analyze website traffic
• Remember user preferences
• Enhance security and performance

You may disable cookies through your browser settings, though some Website features may not function properly.

5. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, disclosure, or destruction.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Website may contain links to third-party websites, distributor pages, or external services. We are not responsible for the privacy practices or content of those external websites.

Users are encouraged to review the privacy policies of third-party websites before providing any personal information.

7. Data Retention

Personal information is stored only for the period reasonably required to support business, legal, and operational purposes. 

• Providing services
• Fulfilling inquiries
• Legal and compliance purposes
• Resolving disputes
• Enforcing agreements

8. Your Rights

Subject to applicable UAE laws, you may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Withdraw consent for communications

Requests may be submitted using the contact details below.

9. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not intentionally request, store, or process personal information belonging to individuals considered minors under applicable laws. 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting on this page.

Users are encouraged to review this page periodically.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

EZVIZ Dubai
Dubai, United Arab Emirates
Email: sales@ezvizdubai.ae
Phone: +971 50 217 0468